Healthcare BPO ‘a hidden jewel’ for Philippines

International business advisor and research firm Everest Group named the healthcare information management (HIM) industry in the Philippines as a “hidden jewel.”


In its recent report, Healthcare BPO Is a ‘Hidden Jewel’ For the Philippines’ Global Services Industry, Everest Group said that the Philippine healthcare business process outsourcing (BPO) industry has grown fourfold over the past two years.  Read more

Luxembourg-BPO to make Phl its biggest operation

MANILA, Philippines - Luxembourg-based Transcom Worldwide S.A. is set to hire 5,000 new workers this year to maintain the Philippines as its largest operations in terms of workforce in its global business.
Transcom Worldwide president and chief executive officer Johan Eriksson said in an interview with The STAR that the company is bullish about the business process outsourcing (BPO) industry in the Philippines after the country posted a strong growth last year.  Read more

Call center staff ask for help in collecting benefits from employer

MORE than a hundred former employees of a call center that used to maintain an office at the Asiatown I.T. Park filed a complaint of unfair labor practices against a company that is reportedly founded by three foreign nationals.  Read more

BPO Jobs Seen Reaching 1M, Ahead Of A Targeted Sked

Trade and Industry Secretary Gregory L. Domingo expects the BPO (business Process Outsourcing) sector to reach one million workers ahead of schedule, at the earliest of middle 2014, because of the strong growth of 15 to 20 percent per year.  Read more

BPO sector needs more college grads

MANILA, Philippines - The business process outsourcing (BPO) industry will need more college g“We have to churn out more college graduates at a faster rate in the years ahead. Our college-educated English-speaking labor force is our biggest advantage. We have to work very hard on this asset if we want to capture a bigger chunk of the global outsourcing market, estimated to be worth some $280 billion by 2017,” he said.raduates for its expansion projects, Pasig City Rep. Roman Romulo said yesterday.  Read more

Local BPO hubs improve ranking

In the latest annual ranking of the top 100 global outsourcing destinations by Tholons, a services globalization and investment advisory firm, Manila (NCR) claimed the number three slot, following Indian cities Bangalore and Mumbai. Manila, ranked No. 4 in 2012, has overtaken Delhi (NCR), India. Cebu City, formerly at No. 9, also went up one rank and pushed Dublin, Ireland from the eighth spot.  Read more