A call center agent talks to a client in the U.S. as she works the
overnight shift in Manila's Makati financial district February 6, 2012.
The number of Filipinos who work graveyard shifts to answer calls on
behalf of big multinational companies like Citigroup and JPMorgan Chase
is now greater than India's 350,000, earning the Philippines the title -
Call Center Capital of the World. Read more
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