The Business Process Outsourcing (BPO) industry continues to post robust
growth, exceeding its targets last year. Data from the Information
Technology and Business Process Association of the Philippines (IBPAP),
formerly Business Processing Association of the Philippines, showed that
revenues rose 18% to $13 billion in 2012 from $11 billion in 2011. The
number of workers also rose 21.8% to 780 ,000 in 2012 from 640,000 in
2011. This year, the number of workers is expected to rise to 926,000. Read more
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